TERMS & CONDITIONS

DEPOSIT AND PAYMENT TERMS

Jetty 17 Boat & Kayak Hire may request a 25% deposit for hires to confirm a booking. Full payment is to be made prior to departure on the hire day. By making a booking, paying the deposit or by providing your credit card details you agree to the conditions of booking. Please contact us if any changes are to be made and if possible we will be accommodating.

CANCELLATIONS POLICY

You can alter or reschedule your booking (subject to availability) within 48 hours of the agreed booking at no charge. If a cancelation is made to a booking more than 48 hours prior to the hire date, your deposit will be refunded in Full. If you cancel your booking under a 48-hour period, your deposit or payment will not be refunded.*

Cancellation of Hire by Jetty 17 Boat & Kayak Hire: If Jetty 17 Boat & Kayak Hire determines that the conditions for any reason are unsafe for hires on the Noosa River your hire can be cancelled and a rescheduled booking time will be provided at no charge, if available.

CONDITIONS OF HIRE AND BOND

The hirer is required to be a minimum of 25 years of age for any boat hire. It is at the total discretion of Jetty 17 Boat & Kayak Hire that we may accept hirers under the age 25 but not less than 18. A credit card bond will be required for all hires. All hirers must provide a photo ID and mobile phone number on the day of hire. You will be requested to complete our hire agreement which contains the conditions relating to the hire on the day. The hirer will be fully responsible for any damage caused to any vessel by undue care and will be caused to pay for all such damage in full.

ARRIVAL TIME

We would appreciate if all hirers could arrive 15 mins prior to the hire time/departure.  If a hirer does not arrive within 20 mins of the confirmed booking time, then Jetty 17 Boat & Kayak Hire has the right to rebook the vessel and all paid monies will be forfeited.

CONDITIONS OF HIRE

Please note all Boats under hire are NO SMOKING Vessels. As the hirer of the vessel you must not have an alcohol limit higher than 0.05 and be responsible for any disorderly conduct from any crew, passengers. Bow riding and towing of vessels or persons are not permitted. It is the hirers responsibility for any pets that are taken on hire boats. Please note if a pet is responsible for any damage to seating and/or cushions, the hirer will be responsible for compensation to repair. Cleaning fees ($100) may also apply if the boat is left in an unsuitable condition upon return.

*During Christmas time and school holidays cancelation time is 7 days prior to the hire date.